Corona Policy

The aim of this policy is to keep clients safe and well.

We offer treatments for medical conditions only.

We are legally permitted to offer sessions during this lockdown for treating clients with medical conditions. Please consider if your treatment is urgent and necessary, or if you can wait until the case numbers are lower.

We are structuring sessions for you to have the best (and safest) experience under the current restrictions. You will need to complete the Corona Virus Screening form. Virtual sessions are also available.

Stay safe and sane. With warm regards, Regina

Clients are expected to judge when it safe for them to seek treatment. Their consent is assumed when they book and attend an appointment. Clients must cancel if they suspect that they have Covid-19 or are currently testing poistive.

They have the option of a very cautious approach with the non-contact part of the treatment taking place remotely. It is possible to provide the treatment using disposable gloves. For extra safety the therapist may wear an apron that can easily be desinfected.

Infection prevention

We will undertake infection prevention measures, including

Client completes a comprehensive Covid-19 screening form before arrival,
the welcoming and talking part of the treatment can take place remotely,
doors will be opened for clients on arrival and departure,
clients are discouraged from touching surfaces,
any surfaces that may have been contaminated are cleaned between each contact,
ventilation between clients,
clients and therapist will use good hand hygiene,
physical distancing when possible,
clients and therapist are expect to wear face coverings while on the premises.

Please be aware that the treatment room has soft furnishings, books and other "non-essential items", which cannot be disinfected.

The massage table has brand new coverings allowing for frequent laudry and disinfection.

Covid-19 screening

All clients asked at booking and on arrival the following:

Do you suspect you are currently infected, either with the corona virus or with any other potentially contagious condition?
Do you have a raised temperature above 38°C?
Have you lost your sense of taste and/or smell in the last few days? (Sense of smell may be tested on arrival)
Have you developed a cough in the last few days?

If the answer to any of the above questions is "yes" the treatment will be postponed. The client must inform the therapist if they develop symptoms before the appointment or post treatment. Should the therapist develop Covid-19 symptoms sessions will be cancelled, possibly at short notice.

We follow the government advice Keeping workers and clients safe during COVID-19 in close contact services.

Payment:

Preferred choice is balance transfer before or after treatment

Account name: Touching Well
Sort code: 09-06-66
Account number: 42071571

cheque, cash or card payments are accepted.

Face coverings must be worn.

clients are encouraged to bring own
therapist provides face covering which is sanitised after use
clients have the option of purchasing face covering

To be worked out:

I am thinking about my charging and cancellation policy. I would like to be fair both for clients and myself. I do not want people to come when they suspect that they have Covid-19.

The following are options, I have not decided yet. I do invite comments.

Corona virus related cancellation policy

client and therapist go halves on Corona related cancellation.
worked out individually, depending on circumstances for both client and therapist
client will be charged full price for short term cancellations, particularly for popular time slots
client pays for treatment missed and gets next treatment reduced or free

Reviewed 13th October 2020.

List of treatments
- Myofascial Release (MFR) - Saving Hands massage -
- Arvigo Techniques of Maya Abdominal Therapy® - ATMAT -
- Seated Acupressure - Indian Head Massage - Pulsing - Reiki -
- Reflexology - Tsuboki Foot Massage - Hopi Ear Candles -
- Hot and Cold Stone Massage - Myofascial dry cupping -
- Aromatherapy Massage - Aromatherapy Lymphatic Massage (ALM) -
- Fertility Massage - Pregnancy Massage - Post-natal Massage -
- Dorn Method - Breuss Massage -
- Manual Lymphatic Drainage (MLD) - Deep Oscillation -
- Treatment for lymphoedema - Treatment after cosmetic surgery -
- Holistic Facial - Face Vitality - Total Detox -
- Virtual treatments -